Privacy Policy

C.W. Ashe & Co., Solicitors respect your privacy and are committed to protecting your personal data. This privacy policy explains how C.W. Ashe & Co., Solicitors, whose business address is located at South Square, Macroom, County Cork (collectively referred to as “the Firm”, “we”, “us”, or “our”), will collect, use and process your personal data when you visit our website www.cwashe.ie (the “Website”) (regardless of where you visit it from) and will tell you about your privacy rights and how the law protects you. If you have any questions about this privacy policy or our privacy practices, please contact us by post at: South Square, Macroom, Co. Cork or by email at: reception@cwashe.ie.

Please read the following carefully to understand our practices regarding your personal data, how we will treat it in accordance with our obligations under data protection legislation (including the General Data Protection Regulation (“GDPR”)) and your data protection rights. The Website is not intended for children and we do not knowingly collect personal data relating to children.

We use various security measures to help protect the data and information under our control. No physical or electronic security system can be completely secure and therefore we cannot guarantee the complete security of our database or the information you transmit to us. We endeavour to protect your data and use appropriate security measures, however any transmission of data is at your own risk.

Who controls your personal data?

The Firm is the data controller and is responsible for the personal data which we obtain via your use of our Website. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact: reception@cwashe.ie.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, process and transfer different kinds of personal data about you in the following forms:

Identity and Contact Data such as your name, email address and telephone number.

Technical Data such as Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.

Usage Data including information about how you use our Website such as the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). To learn more about our use of cookies or similar technology please check our cookies policy [insert hyperlink].

Marketing and Communications Data including your preferences in receiving marketing from us and your communication preferences.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that personal data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may not be able to provide all or part of the relevant service.

How we collect your personal data

We use different methods to collect data from and about you including through:

Direct interactions – You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

(a) request our services;

(b) subscribe to our service or publications;

(d) give us some feedback or contact us.

Automated technologies or interactions – As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

Third party sources – We may also receive Technical Data about you from analytics providers such as Google Analytics.

How we use your personal data

We will only use your personal data in a manner permitted by law. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To respond to any queries you submit through the Website.

– Identity and Contact Data

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (for running our business and to develop new business).

To manage our relationship with you which will include:

– Notifying you about changes to our terms or privacy policy

– Identity and Contact Data

– Marketing and Communications Data

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

– Identity and Contact Data

– Technical Data

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).

(b) Necessary to comply with a legal obligation

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

– Technical Data

– Usage Data

Necessary for our legitimate interests (to define types of clients for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).

Lawful basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us via email: reception@cwashe.ie.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosure of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table above.

External Third Parties:
- Companies that provide products and services to us such as professional advisors, IT systems suppliers and support, data storage solutions, IT developers, insurance providers, analytics companies, website hosting providers and other service providers based in Ireland and the EEA.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also be required to share your data to comply with our statutory or regulatory legal obligations.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Despite our stringent data security policies and procedures, we cannot guarantee the security of your data transmitted to or from us by means of email and any such transmission is at your own risk.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements. Details of retention periods for different aspects of your personal data are available by contacting us.

In some circumstances you can ask us to delete your data: see below for further information about your legal rights.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You are entitled to a number of rights with regard to our use of your personal data, including the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. You are entitled to have any incomplete, outdated or inaccurate personal data we hold about you updated and corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it, where you have exercised your right to object to processing (see below), where we may have processed your personal data unlawfully or where we are required to erase your personal data to comply with law. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please email reception@cwashe.ie. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Data subjects have the right to make a complaint at any time to the Data Protection Commission, the Irish supervisory authority for data protection issues (www.dataprotection.ie). We would, however, appreciate the chance to deal with your concerns before you approach the Data Protection Commission, so please contact us directly in the first instance by email at: reception@cwashe.ie. We will respond to your request(s) as soon as reasonably practicable, but in any case within the legally required period of time.

Changes to the Privacy Policy and your duty to inform us of changes

We keep our privacy policy under regular review and reserve the right to modify this privacy policy at any time and continued use by you of the Website following notification or of any such changes will constitute your acceptance of any such changes.

Third-Party websites / links

This Website may contain links to and from other external websites. If the user uses such links to leave our site, we do not have any control over that external website. These websites have their own privacy statements / policies and we accept no responsibility or liability for these privacy statements / policies or the protection and privacy of any information users provide when visiting such sites.